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Heather is a sixty-four-year-old woman who is the top administrator in the human resources department at a large silver plating company. In order to cut the costs correlated with employee alcoholism and alcohol abuse, poor employee work performance, increasing absenteeism, work related injuries, and excessive sick days, Heather and the other members of upper management instituted a number of programs that made the work atmosphere considerably more safe, healthy, and more productive. For examp